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All of a sudden its not working

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Cashchampion


Joined: Jun 2nd, 2008
Posts: 32

Post Posted: Aug 8th, 2008 at 3:45am Post subject: All of a sudden its not working Reply with quote

Hi guys,

I have been suing tracking202 for 2 months now with no probs. All of a sudden 3 days ago, it is no longer appending the subid with the code?

Has this happened to anyone else recently?

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202
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Joined: Dec 4th, 2007
Posts: 1190

Post Posted: Aug 8th, 2008 at 8:32am Post subject: Re: All of a sudden its not working Reply with quote

Tracking202? It should still be adding the subids. Is it because your network is dropping the subids when the leads come through? Every click in the visitor field should assign a subid unless they've been dropped.

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T202Wes
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Joined: Oct 20th, 2007
Posts: 2432

Post Posted: Aug 9th, 2008 at 4:11am Post subject: Re: All of a sudden its not working Reply with quote

Cashchampion wrote:
Hi guys,

I have been suing tracking202 for 2 months now with no probs. All of a sudden 3 days ago, it is no longer appending the subid with the code?

Has this happened to anyone else recently?

did your campaigns just stop tracking in t202? Are they showing in SPY?

Are you using a landing page(simple or adv?), or direct link? ppc i assume? or ppv, or email?

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Cashchampion


Joined: Jun 2nd, 2008
Posts: 32

Post Posted: Aug 18th, 2008 at 2:24am Post subject: Re: All of a sudden its not working Reply with quote

yip, they just stopped tracking. Every now and then the subid will work, but now maybe 10% of the time.

yes they are showing in spy still

I am doing a few things for different ppc campaigns:

frame, adv lander and simple lander....all have the same problem.

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Aeris
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Joined: Mar 19th, 2008
Posts: 95

Post Posted: Aug 18th, 2008 at 2:31am Post subject: Re: All of a sudden its not working Reply with quote

Cashchampion wrote:
yip, they just stopped tracking. Every now and then the subid will work, but now maybe 10% of the time.

yes they are showing in spy still

I am doing a few things for different ppc campaigns:

frame, adv lander and simple lander....all have the same problem.

There may be a problem with your netowkr?

Try changing over your links for a short time to another network, and see what happens.

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202
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Joined: Dec 4th, 2007
Posts: 1190

Post Posted: Aug 18th, 2008 at 7:34am Post subject: Re: All of a sudden its not working Reply with quote

Someone else had an issue with this over AIM support as well. They're tracking just stopped working. Turns out their web host updated MySQL version without notifying the users. Double check to see if your web host made any software updates that may have indirectly affected the current install.

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Cashchampion


Joined: Jun 2nd, 2008
Posts: 32

Post Posted: Aug 18th, 2008 at 11:02am Post subject: Re: All of a sudden its not working Reply with quote

one wrote:
Someone else had an issue with this over AIM support as well. They're tracking just stopped working. Turns out their web host updated MySQL version without notifying the users. Double check to see if your web host made any software updates that may have indirectly affected the current install.

I just checked with him and he said that he has updated PHP.

do ya think this could hgave done something?

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prosumer86
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Joined: Nov 19th, 2007
Posts: 17

Post Posted: Aug 18th, 2008 at 11:10am Post subject: Re: All of a sudden its not working Reply with quote

Yeah my subids aren't parsing thru as well, although I can see my keywords in SPY view.

I'm using Ads4dough, btw. Not like I think that is causing the problem

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202
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Joined: Dec 4th, 2007
Posts: 1190

Post Posted: Aug 18th, 2008 at 5:20pm Post subject: Re: All of a sudden its not working Reply with quote

There is a possibility that any update might have interrupted the tracking. I can't say for sure with absolute certainty because this issue never came up before until now and all I know is when the last person had this issue, it was regarding a MySQL update. I would take a wild guess that any random update the webhost tries to do at this point could affect it.

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prosumer86
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Joined: Nov 19th, 2007
Posts: 17

Post Posted: Aug 18th, 2008 at 7:33pm Post subject: Re: All of a sudden its not working Reply with quote

I just asked my host Liquidweb, and they didn't change anything to their end.

When I view my offer redirect link, I can see that it includes a subid on the offer page. Yet, it isn't reflected in the network subids. Any further help here?

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T202Wes
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Joined: Oct 20th, 2007
Posts: 2432

Post Posted: Aug 18th, 2008 at 7:48pm Post subject: Re: All of a sudden its not working Reply with quote

prosumer86 wrote:
I just asked my host Liquidweb, and they didn't change anything to their end.

When I view my offer redirect link, I can see that it includes a subid on the offer page. Yet, it isn't reflected in the network subids. Any further help here?

are you using the PHP REDIRECT CODE?

It IS showing the SUBID being attached on the AFF LINK? Does it show that in the SPY, that they are clicking THROUGH and it's showing the SUBID. If so its on the network side, for whatever reason.

on DT it will normally only let u download CONVERTED SUBIDS,

goto STATS >> DOWNLOAD OPTIONAL INFO

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prosumer86
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Joined: Nov 19th, 2007
Posts: 17

Post Posted: Aug 18th, 2008 at 8:20pm Post subject: Re: All of a sudden its not working Reply with quote

Hi Wes,

Yeah I'm looking at SPY right now, and all the sub-ids are there. It just isn't reflecting in the network, but I have no idea why. I have formated the URL so that it will capture the subid perfectly (myafflink.com?blahblah=&subid=).

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202
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Joined: Dec 4th, 2007
Posts: 1190

Post Posted: Aug 19th, 2008 at 12:32am Post subject: Re: All of a sudden its not working Reply with quote

The issue the other person had was stats wasn't showing on the 202 panel which relates to the webhost updating software. Yours however is different. Yours actually does show up on the 202 side, but not passing through to the network side. This actually happens depending on the network because it gets drop on their side. The most common cases I've seen in the past with users talking about it is usually NeverBlue. This is something you'll have to see as to why it's getting dropped base on the network side as far as I can tell because in your case, the subids are all being record on your end.

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prosumer86
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Joined: Nov 19th, 2007
Posts: 17

Post Posted: Aug 19th, 2008 at 10:02am Post subject: Re: All of a sudden its not working Reply with quote

Alright I figured out why they aren't working.. wrong links from my network. But I have a question.. if I edit the Campaign URL, do I need to grab the offer php redirect again, or will it auto update in T202?

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202
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Joined: Dec 4th, 2007
Posts: 1190

Post Posted: Aug 19th, 2008 at 10:17am Post subject: Re: All of a sudden its not working Reply with quote

If it's the link in step 3, it should auto update.

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